Online Payment Portal
We’ve made it convenient to view and pay your invoices and provided features that help stay ahead of payment dates.
Access to Everything You Need
Let us help you keep track of all your bills by accessing them online. Less paper mail. More time.
We are dedicated to providing our customers with innovative solutions. We are also committed to giving you simple and convenient ways to manage your account. Stay organized and move to our online billing and payments portal. You can download your invoices and statements directly to your accounting software and save time by scheduling future payments.
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Online Access
Access your account from your computer or mobile device.
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Download Invoices
Download invoices and statements into your accounting software.
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Schedule Payments
Save time by scheduling future payments.
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Payment Reminders
Enable Payment Reminders in your Settings and get payment reminders in advance.
Frequently Asked Questions
A new payment portal is now available. You can view, search and pay your invoices in a secure online space. Please take the time to review our frequently asked questions to get you started using the portal.
Who do I contact about how to use the portal?
You can call 828-464-7240 ext 5100 or email ar@sbfx.com our team for assistance. There is no formal training on the customer portal.
How do I get access to the online billing portal?
You can access the online billing portal by clicking this link. Once you have an account setup, you will login at this same location. If you don’t have an account, use your account number and enrollment token printed on a recent invoice to sign up
Can multiple people have authority to log into the portal?
Your chosen administrator for the portal can add additional users.
How will I know when my bill is available?
You will receive an email notification when your invoices are available.
Can multiple people have authority to log into the portal?
The administrator for the portal can add additional users.
Do we have to pay online?
Online payment is not mandatory, but we encourage you to pay your invoices online.
What method of payment can we pay with on the portal?
You can pay via...
Will I receive a print bill along with my electronic invoice?
You can receive a print bill along with your electronic invoice, though we recommend
you go paperless..
Will the bill of lading be available online?
The bill of lading will not be available online.
If I choose to continue to receive paper bills, will I still be able to view the bills onthe portal?
You’ll still be able to log into the portal to view, download, and pay your invoices if you
receive a paper bill.
Will the invoice be attached to the email notification?
Yes, the invoice will be attached to the email notification.